Is the BudgetGPS solution designed as a truck mount solution only?
Yes. We will only support truck mounted hardware and do not plan to offer the service as part of a handheld solution.

Once I place an order with BudgetGPS, how long will it take for my equipment to arrive?
You should plan on 5-7 working days to receive all of your equipment.

How do I acquire GPS hardware for use with BudgetGPS?
Simply fill out the order form on our website and we will place orders for you. We will order GPS hardware specific for our GPS solution along with a housing for each unit.

Can I install the hardware myself?
Yes. The hardware solution is very simple and can be installed by your in-house mechanic. We will offer general instruction for you to review once you signup with BudgetGPS, but you are ultimately responsible for the installation.

Where can I find technical information and specific details on how to install and use the BudgetGPS system?
Once you signup and create an account with BudgetGPS you will receive a secure login to the BudgetGPS website which is specific to you and your company. You can then login into your account and review the technical documentation.

What if I need support for the BudgetGPS system?
BudgetGPS was released to the market in June of 2007 and our testing has proven that very little support is needed. We have found that most all questions can be answered by referring to the technical documentation. For those questions that cannot be answered through the use of the documentation we will offer e-mail support between the hours of 8:00 am and 4:30 pm eastern time Monday through Friday.

Is there a contract associated with the BudgetGPS Mapping Service?
No, BudgetGPS is simply a month to month agreement. You are charged on the first of each month for the number of units you have requested to use with the mapping service. There is a two unit minimum per customer account.

Is there a minimum monthly charge?
Yes. Due to charges associated with the mapping service, there is a 2 unit minimum.

What if I want to deactivate a unit during the month?
Once your credit card is charged at the beginning of the month, we will not adjust the current month billing. You may change your unit count for the next billing period.

How often do I receive updates from the GPS unit?
You will receive location updates in 30 second increments when the vehicle is moving.